FAQS / HELP CENTER

GOT QUESTION?

We hope to answer as many of your questions as possible. If you still need answers please contact us at affiliates@webpartners.co and we will get back to your promptly

  1. How does the WebPartners program work?

    The WebPartners affiliate program is a partnership between an affiliate and online merchants (MyBookie.ag, XBet.ag, USRacing.com and Apuestele.com) in which the affiliate earns commission payments based on his referred players. Players can be acquired online via a website or offline via referrals.

  2. What does an affiliate do?

    An affiliate promotes MyBookie.ag, XBet.ag, USRacing.com and Apuestele.com by placing our marketing tools on their website, using email campaigns and off line. Our online tools include text links, banners, pop-ups, pop-unders and dynamic content . Offline, affiliates can promote our brands by distributing referral cards to potential players and by word of mouth.

  3. How do I join the WebPartners affiliate program?

    Start by clicking the Join Now button on the menu above. Then create a username, password and fill out the rest of the form. After submitting the form you’ll receive an email that will ask you to verifying your username and password and give you access to our platform. We take your username/ID and encrypt it into a unique token which we embed into all of our marketing tools to track players to your account.

  4. Can anyone join the WebPartners affiliate program?

    We invite anyone of legal age (18 years old +) to join our affiliate program.

  5. Do you accept players from every country?

    We currently accept players from all countries besides: AFGHANISTAN, ALBANIA, ALGERIA, ANGOLA, ANTIGUA AND BARBUDA, ARMENIA, AZERBAIJAN, BAHRAIN, BANGLADESH, BELARUS, BELIZE, BENIN, BHUTAN, BOLIVIA, BOSNIA AND HERZEGOVINA, BOTSWANA, BRAZIL, BRITISH INDIAN OCEAN TERRITORY BRUNEI, BULGARIA, BURKINA FASO, BURUNDI, CAMBODIA, CAMEROON, CAPE VERDE CENTRAL AFRICAN REPUBLIC, CHAD, CHINA, COCOS(KEELING) ISLANDS, COLOMBIA, COMOROS, CONGO, CONGO THE DEMOCRATIC REPUBLIC OF THE, COSTA RICA, CÔTE D’IVOIRE CROATIA, CUBA, CURAÇAO, CYPRUS, CZECH REPUBLIC, DENMARK, DJIBOUTI, DOMINICA DOMINICAN REPUBLIC, DUBAI, ECUADOR, EGYPT, EL SALVADOR, EQUATORIAL GUINEA, ERITREA, ESTONIA,ETHIOPIA, FALKLAND ISLANDS (MALVINAS), FAROE ISLANDS, FIJI, FRANCE, FRENCH GUIANA, FRENCH POLYNESIA, FRENCH SOUTHERN TERRITORIES, GABON, GAMBIA, GEORGIA, GHANA, GIBRALTAR, GREENLAND, GRENADA, GUADELOUPE, GUATEMALA, GUERNSEY, GUINEA, GUINEA-BISSAU, GUYANA, HAITI, HEARD ISLAND AND MCDONALD ISLANDS, HONDURAS, HONG KONG, HUNGARY, INDIA, INDONESIA, IRAN, IRAQ, IRELAND, ISLE OF MAN, ISRAEL, ITALY, JAMAICA, JERSEY, JORDAN, KAZAKHSTAN, KENYA, KIRIBATI, KUWAIT, KYRGYZSTAN, LAOS, LATVIA, LEBANON, LESOTHO, LIBERIA, LIBYA, LIECHTENSTEIN, LITHUANIA, MACAO, MACEDONIA, MADAGASCAR, MALAWI, MALAYSIA, MALDIVES, MALI, MALTA, MAURITANIA, MAURITIUS, MICRONESIA, MOLDOVA, MONGOLIA, MONTENEGRO, MOROCCO, MOZAMBIQUE, MYANMAR, NAGORNO-KARABAKH, NAMIBIA, NAURU, NEPAL, NICARAGUA, NIGER, NIGERIA, NORTH KOREA, OMAN, PAKISTAN, PALAU, PALESTINE, PANAMA, PAPUA NEW GUINEA, PARAGUAY, PERU, PHILIPPINES, PITCAIRN, POLAND, QATAR, RÉUNION, ROMANIA, RUSSIA, RWANDA, SAINT BARTHÉLEMY, SAINT HELENA, ASCENSION AND TRISTAN DA CUNHA, SAINT KITTS AND NEVIS, SAINT LUCIA, SAINT MARTIN (FRENCH PART), SAINT PIERRE AND MIQUELON, SAINT VINCENT AND THE GRENADINES, SAMOA, SÃO TOMÉ AND PRÍNCIPE, SAUDI ARABIA, SENEGAL, SERBIA, SEYCHELLES, SIERRA LEONE, SINT MAARTEN (DUTCH PART), SLOVAKIA, SLOVENIA, SOLOMON ISLANDS, SOMALIA, SOUTH GEORGIA AND THE SOUTH SANDWICH ISLANDS, SOUTH KOREA, SOUTH SUDAN, SRI LANKA, SUDAN, SURINAME, SVALBARD AND JAN MAYEN, SWAZILAND, SYRIA, TAIWAN, AJIKISTAN,TANZANIA, THAILAND, TIMOR-LESTE, TOGO, TONGA, TRINIDAD AND TOBAGO, TUNISIA, TURKEY, TURKMENISTAN, TURKS AND CAICOS ISLANDS, TUVALU, UGANDA, UKRAINE, UNITED ARAB, EMIRATES, UZBEKISTAN, VANUATU, VIETNAM, WALLIS AND FUTUNA, WESTERN SAHARA, YEMEN, ZAMBIA, ZIMBABWE.

  6. How do I add Marketing Tools to my website?

    Click on MY ACCOUNT on the menu above and log in. Then click on the Marketing tab. Our Marketing section contains a variety of tools you can use to promote MyBookie.ag, XBet.ag, USRacing.com and Apuestele.com on your website. You’ll find a wide array of banners in different sizes, text links, and other great tools; all of which carry a unique token that is encrypted with your username/ID and tracks a referral to your account. If you don’t find a banner specific to your audience or a size that works for your site, contact affiliates@webpartners.co for assistance.

  7. Will WebPartners host banners for me?

    Yes! We’re happy to make things easier for our affiliates by hosting all your preferred banners on our ad server. This means our affiliates don’t need to log on to look for new banners. Simply email the team with the banner content and sizes needed and we’ll do the rest!

  8. What is your policy on spamming?

    We do not tolerate spamming of any kind by our affiliates. If spamming by an affiliate is brought to our attention we will give the affiliate one warning (if judged to be a minor case). After one warning and rules on spamming has been given to the affiliate, if the activity is not ceased he/she will be permanently banned from the program. Under no circumstances may an affiliate send email blasts including a direct link back to any page on MyBookie.ag, XBet.ag, USRacing.com and Apuestele.com. Using a direct reference to our brand is considered brand infringement (see T&Cs).

  9. Do you accept websites that are similar or make reference to MyBookie.ag?

    We do not accept any form of brand infringement. Affiliates may not register any domain name, logo, design or similar material that may confuse or compromise our brand. We do not allow use of MyBookie.ag, XBet.ag, USRacing.com and Apuestele.com in the display URL, description or tags in any marketing communications with any search engine for pay-per-click advertising; nor use of the trademarked or branded terms or derivatives of their spelling within visible marketing communication copy of search engine ads..

  10. How do I track my clicks / impressions and sign ups?

    WebPartners offers links, banners and tools in javascript code format. The javascript code will provide affiliates with detailed stats on tracking of campaigns, clicks, impressions, joins, referring URLs, visitors by geographical location and more.

  11. Will Mobile sign ups and activity be tracked?

    Yes, players joining and playing on the MyBookie.ag, XBet.ag, USRacing.com and Apuestele.com mobile interfaces will be tracked in Webpartners.co

  12. What types of commission programs do you offer?

    We offer a tiered percentage of Monthly Net Revenue plan ((25%-35%). CPA is sometimes offered but on a case by case basis.

  13. What is net revenue and how is it calculated?

    To calculate a players net revenue in the sportsbook, casino and racebook, we take the sum of gross revenue generated, wagers won/lost and then deduct from the total any money that was added to account as a bonus / incentive as well as a percentage of fees for processing. The figure that remains in considered the players NGR (net generated revenue) on which commissions are based.

  14. How often do I get paid my commissions?

    Affiliates are paid commissions once per month. You will be paid within 30 days of month’s end, though every effort is made to pay by the 15th of every month. Affiliates must meet commission minimums depending on the respective payment method chosen. We recommend creating a player account and update your payment information with it. That way, even when you haven’t met the minimum payment amount, the amount generated will be deposited there and protected from a future negative commission month.

  15. Is there a minimum balance required to receive a payout?

    Yes. The minimum balance for a bank wire is $500, Bitcoin $100, your player account $25 and ACH $10.

  16. What are my payment options?

    Payment options vary according to the country you reside in and there are minimum account balances required to use each option. We offer Bank Wire as a payment option with a minimum balance of $500, Bitcoin $100, your player account $25 and ACH $10.

  17. What do I have to do to get paid in Bitcoin?

    Bitcoin is an innovative payment option and a new kind of money. There are many advantages including fast peer-to-peer transactions, worldwide payments and low processing fees. Using Bitcoin to pay and get paid is easy and accessible to everyone, but be sure to inform yourself as to how it works. After you’ve set up your Bitcoin wallet, login to your Webpartners.co account, choose your payment method and give us a Bitcoin address. That’s all we’ll need to pay you.

  18. What does it mean if my affiliate account shows negative / positive earnings?

    If your players are up (win more wagers than they lose) or request more payouts than deposits made, it’s likely your affiliate account will not show earnings. Your account will show a negative balance and you won’t earn commissions until your account shows a positive balance. We recommend creating a player account and update your payment information with it. That way, even when you haven’t met the minimum payment amount, the amount generated will be deposited there and protected from a future negative commission month.

  19. Do I earn commissions off referred visitors?

    In order for an affiliate to earn commissions from his referred visitors, the visitor must sign up for a new account and also fund with the minimum deposit required in either the Sportsbook, casino, or Racebook. This type of customer is also known as a “real money player”.

  20. What happens if a referred customer charged back on a deposit?

    All players that make a deposit and later charge back will be marked as fraudulent and have their account frozen. No commissions will be paid on fraudulent player accounts.

  21. Can an affiliate open a player account?

    Yes, our affiliates can open player accounts however, we do not pay commissions on affiliate’s personal revenue. We recommend creating a player account and updating your payment information with it. That way, even when you haven’t met the minimum payment amount, the amount generated will be deposited there and protected from a future negative commission month.

  22. How do I check my player’s activity?

    To track how many of your referred players have signed up and are now assigned to your affiliate sheet, simply log into your account and click the Report tab. Reports are available online 24/7 and allow you to view your player’s activity. You’ll see all your new sign ups, deposit amounts, wagers won / lost, etc on all our products. We offer several types of reports which allow affiliates to keep track of their players as well as their monthly net revenue commission.

  23. How do you track visitors that come from my website?

    Each visitor is carefully tracked using a cookie-based tracking system to ensure that you are credited for your referrals. All of the online Marketing Tools you use are embedded with your unique token carrying your username/ID so we can ensure we’ve captured your referrals. When a visitor clicks on a banner or link the source is captured through “cookies” which will remember that visitor for 15 days. You can keep track of visitor activity to all our brands by visiting the Report section of your account on Webpartners.co.

  24. What should I do if I forget my username/ID or password?

    If you forget your account login, please contact your personal affiliate manager or email us at affiliates@webpartners.co and we will send you your account information. Please include your name, company name and any other useful information that will help us locate your account.

  25. How do I update my profile information?

    To update or edit your profile information, go to Webpartners.co and click the MY ACCOUNT section. You can edit all your information such addresses, phone, emails, payment options, URLs, etc.

  26. What information can I receive on my players?

    Company policy stipulates that all player account information is confidential. We respect our customer’s privacy and will not under any circumstances give out their information. The only detail an affiliate will receive or see on reports is the players unique account number.

  27. Where will my commission go every month if I haven't met the minimum payment amount?

    We recommend creating a player account and update your payment information with it. That way, even when you haven’t met the minimum payment amount, the amount generated will be deposited there and protected from a future negative commission month.

GPWA Sponsor Program

Gambling Portal Webmasters Association Sponsor Affiliate Program

 

 

The GPWA Sponsor Affiliate Program seal is awarded to sponsor affiliate programs that agree to follow the GPWA code of conduct.

The seal has been awarded to gold sponsor Web Partners  

The GPWA code of conduct includes the following provisions that are to be followed both by the affiliate program and the operators they represent:

 

Affiliate programs are run by people, and people sometimes make mistakes, so GPWA sponsor affiliate programs may sometimes fail to comply with the code of conduct. Good affiliate programs act in an ethical fashion, take responsiblity for their mistakes, and work hard to ensure they are corrected. The GPWA operates independent forums for sponsor affiliate programs to create an environment where there is visibility around the interactions between affiliates and sponsor affiliate programs. This transparency enables affiliates to review the experiences of their peers and factor that information into considering whether they wish to work with a particular affiliate program. If you have experience with Web Partners, either positive or negative, please share your opinion with your fellow affiliates in the GPWA Web Partners forum. And if you believe that Web Partners has failed to promptly rectify any breach of the code of conduct, please post your observations in the GPWA Web Partners forum so they can respond.  

www.GPWA.org